Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US.
Client Summary: One of Toronto's leading hospitality management groups, our passion for developing meaningful connections is integrated into everything we do. We build a culture where our team members, our guests, and our community thrives—through one experience at a time.
Job Title: General Manager
Job Description: The General Manager is responsible for overseeing all aspects of restaurant operations to ensure a seamless and profitable dining experience. This includes managing staff, controlling costs, maintaining high-quality service standards, and maximizing overall efficiency.
Offer:

• Competitive Compensation: They offer a competitive salary package, ensuring your skills and contributions are duly recognized. Ranging from $85,000 to $90,000
• Bonus or additional Incentives: A performance based incentive plan.
• Vacation and Leave: Enjoy a generous vacation policy, allowing you the flexibility to maintain a healthy work-life balance.
• Comprehensive Benefits: The benefits package includes dental coverage, health insurance, and other wellness perks.

1. Leadership and Staff Management:

• Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
• Provide ongoing coaching, feedback, and performance evaluations to ensure a motivated and efficient team.
• Foster a positive and collaborative work environment.

1. Operational Excellence:

• Develop and enforce standard operating procedures to maintain consistency in service quality and efficiency.
• Monitor daily operations to identify areas for improvement and implement solutions.
• Ensure compliance with health and safety regulations and restaurant policies.

1. Customer Service:

• Uphold high standards of customer service to create a positive dining experience.
• Address customer concerns and feedback promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.

1. Financial Management:

• Manage and optimize restaurant budgets, including expenses and revenue.
• Monitor inventory levels, control food and labor costs, and implement strategies for cost reduction.
• Analyze financial reports and implement actions to improve profitability.

1. Marketing and Sales:

• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Collaborate with the marketing team to create promotions, events, and advertising campaigns.
• Monitor sales trends and adjust strategies to meet revenue targets.

1. Quality Control:

• Ensure the consistent quality of food, beverages, and service.
• Work closely with the kitchen staff to maintain menu standards and introduce new items.
• Conduct regular inspections to ensure cleanliness and adherence to hygiene standards.

1. Communication and Reporting:

• Communicate effectively with staff, management, and stakeholders.
• Prepare regular reports on key performance indicators, financial results, and operational metrics.

• Proven experience as a General Manager or similar role in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of restaurant operations, including kitchen management and customer service.
• Understanding of financial aspects, including budgeting and profit and loss analysis.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.