JOB DESCRIPTION AND SPECIFICATIONS
Job Title: General Manager
Reports to: Regional Training Director

The General Manager will take ownership of the restaurant they lead, from food safety standards to managing the team and driving sales. They will ensure that all regulations, policies, and procedures are adhered to in the store. They will be responsible for overseeing the daily operations and will also be responsible for developing and coaching the store team to truly be a part of the community we serve!

What's in it for you?
• Competitive compensation package
• Comprehensive Extended Health Benefits Package with life insurance
• Eligibility to participate in our retirement savings plan
• Career Advancement Opportunities with a company that is growing rapidly nationally

Essential Functions
• Delivering genuine hospitality and exceptional guest experience
• Managing restaurant P&L and delivering on financial expectations/budget
• Be a leader in the community building and driving community devotion
• Leading the team to deliver on our Vision
• Directing restaurant operations on a day-to-day basis
• Ensuring that all team members have the proper training and mentoring to deliver high standards
• Providing timely reports directly to Home Office
• Ensuring all government regulations and procedures are being adhered to
• Responsible for recruitment orientation, training, scheduling and coaching your staff for employee development and
employee engagement.
• Ensure all our operational and administrative procedures and standards are adhered to
• Any other duties as required


Required skills and Qualifications:
• Completion of a college diploma, preferably in hospitality management or culinary management.
• Current Food Handling Certificate is mandatory.
• At least 3 years experience in a QSR or fast casual industry management role.
• Understanding and knowledge of safety, sanitation and food handling procedures.
• Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
• Ability to communicate professionally and to problem solve amid a difficult situation.
• Must be organized, proactive and a self-starter.
• Ability to work calmly and effectively under pressure.
• Possesses an overwhelming sense of “Exceptional Customer Service” and commitment to quality service.
Certificates, licenses, registrations
• Certified in a recognized Safe Food Handling program preferred
• First Aid & WHMIS certificate preferred
• Must be bondable