Seeking a seasoned General Manager with a sense of style and sophistication. The ideal candidate will have a minimum of 2-3 years experience as General Manager with upscale/fine dining concept. Must be an inspirational leader who is known for promoting impeccable service and warm, upbeat hospitality. Strong P&L management and forecasting. Extensive food & beverage experience in a high-end restaurant is required. Strong knowledge of wine and spirits, preferred.
 
The General Manager maintains accountability for the efficient and profitable operation of the restaurant; the consistent delivery of customer service to all guests; the maintenance of restaurant quality; the leadership and development of team members; the creation and maintenance of an environment of trust, credibility, dignity, and respect. The General Manager exercises independent judgment and sets the standard in the day-to-day performance of job duties. The General Manager must ensure that company policies and procedures are implemented and maintained in a consistent manner.
 
Key Responsibilities

• Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.
• Ensuring complete guest satisfaction at all times, at an excellent level.
• Ensuring positive morale and upstanding ethics of your managers and crew.
• Provide on-going motivation, coaching and effective leadership development of team members and managers.
• Oversee and ensure general maintenance and cleanliness of property is maintained at all times.
• Expert scheduling.
• Recruiting
• Achieving financial targets and performance goals.

Qualifications & Experience

• Previous Management Experience required within a large volume, full-service restaurant or bar.
• Impeccable English communication skills, written and spoken. (Bilingual French is an asset)
• Ability to delegate and follow-up.
• Ability to train and lead other managers.
• Ability to train others to: master technical skills, serve guests with enthusiasm, sell as part of the dining experience, assert authority and make judgments.
• Complete knowledge of all positions and functional areas within the restaurant.
• High level of organizational and communication ability.
• Complete understanding and belief in company philosophy and goals of quality and improvement.
• Understanding of what it means to be a company, Ambassador.
• Strong local store marketing skills and event management.