close-menu
  • Call 403 520 0052
  • Toll Free 1 888 520 0052
  • #170, 340 Midpark Way SE, Calgary Alberta T2X 1P1

Apply for this vacancy

Upload Your CV
Ref #: 1010196
Location: Alberta
Salary: 70,000 to 80,000

Our client is a private club and a member-owned golf and dining facility in Calgary, Alberta.

JOB POSTING – FRONT OF HOUSE MANAGER (FOH)
The Club aspires to provide the best possible member and guest experience both on and off the golf course. Members truly participate here, in a club where their quality of life and recreation are further improved by belonging to the club.
 
The Club is ideally situated on an expansive, 290-acre property in north-west Calgary, only minutes from the downtown core.  The Club continues to craft a culture of service and remarkable care that clearly extends throughout the golf course, the recently renovated clubhouse, and through quality member service and events.
 
The Club has recently embarked on an aggressive multi-year strategic plan that focuses on:
 

  • Operational Excellence – conducting our business operations to provide exceptional service and a quality experience to our members and guests;
  • A Quality Golf Course – maintaining our course to a high standard of conditioning and fit & finish;
  • Financial Excellence – maximizing revenues and effectively managing expenses all while balancing the member experience;
  • Brand Awareness – building our Club’s rand within the Calgary and Alberta golf marketplace to continue to attract new members.
 
The Club is seeking a seasoned professional to lead the front-of-house operations in a permanent full-time capacity.  Reporting to the General Manager (interacting with the Executive Chef and Banquets and Events Supervisor), the successful candidate will support overseeing the F&B operations with annual gross sales of nearly $2MM on a permanent year-round basis.  We are looking for an experienced, passionate individual with a dedicated focus on continuous improvement and a drive to push our service standards to the next level. The goal of the Club is to create outstanding memories for the members and this position will be a critical leader in achieving that goal. The successful candidate will have:
  • An amazing, infectious, can-do attitude with impeccable attention to detail and service standards
  • Fluency in Office 365 (Word, Excel, Outlook) & knowledge in Jonas POS considered an asset
  • Private Club and/or high-end Hospitality / Restaurant experience and Sommelier or Sommelier in training considered an asset
  • Proven track record of teaching, mentoring, developing, and maintaining service standard recruitment and leadership team consisting of approximately 20+ staff
 
Responsibilities of the FOH Manager include:
  • Participating effectively as part of the Club’s leadership team, interacting with the Banquets & Events Manager, Executive Chef, and other departments to schedule and coordinate personnel and services for casual dining areas – Member Dining, Lounge, Patio, The Turn (Halfway Café), and On-Course Offerings
  • Managing and communicating room set-up needs for reservations and special events
  • Holding pre-shift and events meetings with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses
  • Ensuring that all servers, bartenders, and busser staff are well-groomed and in proper uniform (including name tags, etc.)
  • Preparation of annual budget (sales and marketing plan) to increase the profitability of the operation, monitors performance against budgets and recommends advertising and revenue-generating ideas
  • Assuring proper inventory of all server equipment and supplies to meet required needs
  • Acting as the head hospitality host at special, private functions and greeting and seating guests as necessary.
  • Hiring, training, and supervising service staff and supervision of all relevant outlets
  • Inspecting all front-of-the-house service areas and equipment regularly to assure that sanitation, safety, energy management, preventive maintenance, and all standards for the department are met
 
Benefits of Working with the Club:
  • We offer our employees a collegial work environment and a place to grow their careers. Many of our employees have worked with us over 10 years. 
  • Competitive annual salary, comprehensive and attractive benefits package that commensurate with experience
  • Longevity, stability, resources, recognition, and excellent club management

‹ Back

Contact us now and start putting the best to work for you

Are you a Leader in the Hospitality, Restaurant & Food Service Industry? Check out all our current career opportunities below or contact us now to discuss your next career move.

Contact Us

“They don’t try to fill a role just for compensation, they dig deep to find the position that fits all of your professional and personal skills and interests. I would very highly recommend the team at Blue Shock. Frankly there’s no other recruiter I would consider using.”

“For me Blue Shock has become more than just another recruiter. I feel like they are more of a professional partnership. Blue Shocks service does not end when you get placed, there is genuine follow up and questions to make sure you are happy with your position.”

“Their network enables them to zero in on the ideal candidates without wasting a
great deal of time and unnecessary guessing.”

“I choose to work with Blue Shock because they are the Best Hospitality Recruiter around by far!  The Team has worked in the field.  They have many connections and they know True Talent.”

“I have used Blue Shock on three assignments and each time they hit the target.  The candidates were awesome and hit the ground running on their start date.”

“For me Blue Shock has become more than just another recruiter. I feel like they are more of a professional partnership. Blue Shocks service does not end when you get placed, there is genuine follow up and questions to make sure you are happy with your position.”

“Their in-depth profile of each candidate convinced me that these gentlemen are very, very serious about what they are doing and went over and above to differentiate themselves in their market segment.”

“Blue shock is by far the most aggressive agency I've ever worked with. I was in constant communication throughout my time with them.”

“After my initial interview with Blue shock, I had my pick of employers that needed help right away.”

“Blue Shock excels at creating a positive relationship with their customers far more than other recruitment companies.”

“With other companies, the focus was on credentials, qualifications and workplace information. Blue Shock makes a genuine effort to understand your individual needs based on work & personal life balance, and then strives to place you in positions that cater to your requirements.”

“The difference is Blue Shock focuses on quality, not quantity of placements.”

“The process has always been professional, and has always provided me with opportunity to provide my own feedback or questions prior to meeting with any potential employers.”

“Blue Shock has always made an effort to keep in contact with me even though I had been placed in my position over 2 years ago.”

“I believe that an established professional relationship with both their customers as well as potential placement candidates is a paramount focus.”

“I would recommend Blue Shock to anyone who is looking to have their expectations exceeded in looking for a potentially new career.”

“I sincerely feel that they genuinely care about my personal needs, wants, and balance requirements.”

“The process has always been professional, and has always provided me with opportunity to provide my own feedback or questions prior to meeting with any potential employers.”