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We are looking for an experienced Assistant General Manager who is hands-on, can influence and impact profit and deliver exceptional customer service.
- 3 years of leadership in full service restaurants
- Strong training and customer service focus
- Good understanding of the financials would be an asset
This position will be responsible for assisting in the overall direction and organization of all activities and operations of the business. This position requires top-notch management skills that include leadership, training, inventory and ordering controls, scheduling and meeting labour budgets, staff development, and some exposure to the financial and administrative aspects of the business. Must be a strong motivator and possess great interpersonal communication skills.
Specific Responsibilities:
- Must have a minimum of 3 years of management experience
- Experience and exposure in upscale casual service
- Minimum of 5 years in food and beverage
- Strong understanding of food and food cost
- Strong supervisory skills & training ability
- Exceptional time management skills with the ability to prioritize tasks
- Have some working knowledge of financial reporting and budgeting
- An understanding of controllable costs and administrative functions
- The ability to handle stress and difficult situations with tact & diplomacy
- Must be dependable & unquestionably honest
- Must be flexible with the willingness to work evenings, weekends and holidays as required
- Ability to work at a very fast pace and take on several projects at one time
- Must be highly organized and able to multi-task
- Follows detailed budgets
- Preparing and submitting daily, weekly and monthly revenue totals
- Hire, train, supervise, direct, coach, counsel, and evaluate staff in all areas
- Communicate effectively, both verbally and in writing, to provide clear direction to the staff
- Completes all scheduling and labour forecasts
- Must be able to cooperate with other departments to foster & promote a harmonious working climate to maximize productivity & efficiency
- Directly accountable to supervising up to 30 staff members